As we all know, the advent of COVID-19 and resulting lockdown have been unprecedented. The effect on people’s health, both physical and mental, has been particularly evident. The financial consequences, equally for individuals and companies, have also been much debated and are slowly becoming clearer. While we all hope that adverse impacts will be mitigated, through government actions, regulatory intervention and corporate benevolence, it seems likely that situations will arise where things could have been done better. Sadly, some corporates will have taken advantage of the situation to trespass on consumer rights. Many individual consumers will be left feeling the pain as a result. Continue reading
