I am also pleased to report that the Association of Costs Lawyers’ (ACL) latest survey also found that the profession is becoming increasingly comfortable with the electronic bill of costs.
Some 126 costs lawyers (approximately a fifth of the profession) completed the survey, and 37% said they were busier than ever since the pandemic struck, while for 38% it had not made much difference to their practice. However, 15% said work had dropped off, although only one respondent said they had lost their job as a result and three said they were having to consider making redundancies.
One in six (17%) noted that solicitors were paying their bills more slowly.
While 22% of respondents worked from home anyway (costs law has always been an area of practice that has accommodated home working), a further 29% said working from home has become permanent for them. The survey found that 18% reported problems supervising colleagues at home.
Views were split on remote hearings. 39% thought it would be hard to go back to all in-person hearings once working life returned to normal, but 48% found that, despite the courts’ hard work to make them work, it was not easy to conduct hearings online. 41% noted how opposing parties have co-operated well to make remote hearings work.
COVID-19 has accelerated the move to electronic ways of working, including the electronic bill of costs, and 37% of costs lawyers found the bill a positive development, although the same number were using it but said it had made no improvement. However, the costs of detailed assessment have increased as a result of the electronic bill, according to 70% of respondents, as judges and lawyers get used to working through it in court.
The way solicitors record time (vital to making the electronic bill work) was still a problem for a significant proportion (37%) of costs lawyers.
Despite calls for parties to embrace alternative dispute resolution (ADR) to resolve costs disputes, only 6% of costs lawyers said that COVID-19 has encouraged parties to go down that road, and more widely only 13% of said they had seen more interest from clients in ADR.
The vital role of costs lawyers in ensuring that solicitors are properly paid for the work they do has come to the fore during the pandemic. There has never been a more important time for firms to realise the value of their efforts.
COVID-19 has, of course, been difficult for everyone, but it has had the positive side effect of encouraging greater digitisation, whether in time recording and preparing bundles for hearings, as well as embedding the electronic bill yet further. The Senior Costs Judge has made clear that he expects remote hearings to remain part of the Senior Courts Costs Office’s work even after life returns to normal, especially for short hearings.
What costs lawyers have proven over recent months is that they are adaptable, increasingly tech-savvy and able to step up when their clients need them.