In a short space of time, Environmental, Social and Governance (ESG) has come to sit at the top of many corporate agendas. No longer a movement, ESG is underpinned by the reality that the majority of the billions of individuals, who are both the customers and the ultimate source of the debt and equity capital that support businesses, care about ESG.
In turn, this has elevated expectations that customers, investors, regulators and lawmakers, have of businesses, big and small, to consider sustainability, social responsibility and social justice in the operational and management conduct of their businesses. Get it wrong and it’s going to hurt reputationally and financially. And the bigger the company, the bigger the cost.