REUTERS | Toby Melville

Beverley Barton, one of the editors in the Practical Law Dispute Resolution team, was delighted to have the opportunity to catch up with Susan Acland-Hood, Chief Executive of Her Majesty’s Courts and Tribunals Service.

In Part One of a series of blogs, Susan talks about some of the challenges she faces in her role, and the skills that equip her for the task. In Part Two, she discusses some of her impressions of the civil justice system, and the role it has to play in society as a whole. In Part Three, she provides an update on the courts modernisation programme. Continue reading

REUTERS | Mukesh Gupta

I attended the final event in the Global Pound Conference (GPC) series in London last week, Shaping the future of dispute resolution and improving access to justice. This was a series of conferences which took place in 29 different global locations at which delegates were asked the same series of questions to obtain data to contribute to the debate on how current dispute resolution processes can evolve to better serve the needs of their users. The questions were aimed at finding out what parties want from commercial dispute resolution processes and how current systems can be improved, and identifying obstacles to change and how these can be overcome. Continue reading